Subscription and Cancellation Policy
Users may apply for an online subscription to the Services through the Website/Application.
The subscription facility is available to Users worldwide. However, the User acknowledges and agrees that all Services are online in nature and shall be provided by
MacroActive Fit Science India Pvt Ltd from India.
Payments for online subscriptions shall be accepted only through electronic means or via direct bank deposit if requested. In such cases, bank account details will be shared by the Company. Payment methods may vary depending on the specific offer. Upon subscribing, Users will be redirected to the payment gateway integrated within the Website/Application to complete the transaction. By subscribing, the User consents to the Company storing payment details for seamless subscription renewal. All payments must be made in advance in accordance with the selected plan. For example, a 4-week plan must be paid for prior to the start or renewal of each 4-week cycle.
No requests for cancellation of a primary subscription will be entertained once an order for subscription has been successfully placed, except as specifically provided under promotional terms or special offers. Users will receive an email acknowledgment confirming their subscription order.
Subscription offers include the facility for automatic renewal unless the User explicitly opts out by sending an email to
If not opted out, the subscription shall be automatically renewed at the end of each billing cycle.
Users may cancel the auto-renewal feature and request a refund of any payment made toward such automatic renewal, provided the request is submitted
before the renewal charge is processed.
MacroActive Fit Science India Pvt Ltd reserves the sole right to cancel any subscription at its discretion. Users will be notified in a timely manner, and any eligible refunds will be processed within a reasonable timeframe.
The Company may introduce various offers, schemes, or contests from time to time. The specific terms and conditions governing such promotions will be made available on the Website and shall apply in addition to this Cancellation and Subscription Policy, Privacy Policy, and Terms of Use.
The Company reserves the right to change, modify, add, or remove any terms related to promotional schemes at its sole discretion. It also reserves the right to withdraw any scheme it deems necessary, without prior notice.
By participating in any contests or promotions organized by the Company, the User agrees to release and hold
MacroActive Fit Science India Pvt Ltd (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claims, demands, or liabilities, including reasonable legal fees, arising from such participation.
For any queries related to subscriptions, offers, schemes, or contests, Users are encouraged to contact customer support at